How do I order a bespoke garment?

The best way to start is by getting in touch via email, making sure to include as many details as possible about your design idea. Images, inspiration, fabric ideas, special requirements, colours, along with your approximate dress size. You will then either visit the studio for a consultation, or have one via email if you’re unable to visit in person.

Do I have to come to the studio in person?

It’s always best to visit the studio in person to ensure your measurements are taken accurately and you receive the full benefit of a face to face consultation. If you are unable to attend, however, you can email your measurements using a guide. If you take your own measurements, you will be responsible for costs incurred for any adjustments to the pattern should the initial measurements be incorrect.

What payment methods do you accept?

Payment can be made by bank transfer, PayPal, cheque, or bank cards (in person).

Do you supply the materials?

The materials are sourced from well established British suppliers as well as some American and European companies, using organic and sustainable materials where possible.

Can I provide my own fabrics?

Yes, is the fabrics are suitable for your intended design.

How long does it take to make a bespoke garment?

The length of time depends entirely on the complexity of your design and the availability of material. On average it takes anywhere from one month for a simple garment, to four or five months for a complex piece, such as a wedding dress.

What happens if I'm not satisfied with the end result?

You’ll not be asked for payment if you’re not completely satisfied with the final result. In the case of a mail order, you’ll recieve photographs of the finished garment via email before confirming the final payment. Please note: the dressmaker is not liable for any imperfections in the fit after the order is complete if you’re wearing the garment in different shoes or underwear, or if your body shape changed since the last fitting.

For more information, please see Terms & Conditions